Projects/References
übersetze 
Training/Workshops
- Essentials of international Business Etiquette: London, Aachen
- Presentation skills: Aachen
- Intercultural Competence: Aachen, Munic
- ISO 9001:2000 Staff Training: Mönchengladbach
- Software Training for advanced users: Düsseldorf, Paris, London,Milan, Stockholm, Mönchengladbach
- German Etiquette: Essen, Cologne
- Mobbing: Berlin
- Basic Competence in Media for Kids: Aachen, Eifel, Essen, Cologne
REPORTING-TOOL (www.toshiba-components.com)
Design, Implementation and user training of Europe-wide reporting tool for Sales, Marketing, Controlling and Management according to local needs and EU competition regulations. Design of data warehouse, consolidating internal and external data from Distribution, Sales and Warehouse.
MS SQL Server, MSAccess, MSQuery, MSExcel, EDI, iSeries
REPORTING (www.toshiba-components.com)
Consulting development of a standard reporting tool to consolidate and analyse European sales and inventory data.
MS SQL Server, MSAccess, MSQuery, MSExcel, EDI, Oracle 11i
CRM Systems
CRM System (www.freunde-von-net.org/)
Design, implementation and user training of Germany-wide database to support maintenance of customer data as well as managing, invoicing and dunning processes. Maintenance of sales, merchandise, products and teams.Reporting tools.
ACT!, MSAccess, MSExcel
REPORTING (www.sansetsu.de)
Design, Implementation and user training of reporting tool/Management dashboard to support consolidation and analyses of sales and inventory data for Management, Purchasing and Sales.
Sage Classic Line (KHK), MSAccess, MSQuery, MSExcel
PRODUKTION PLANNING (www.sansetsu.de)
Design, Implementation and user training of planning tool to support consolidation and analyses of production data for Management, Planning and Sales
Sage Classic Line (KHK), MSAccess, MSQuery, MSExcel
QM Systems
Quality management system (www.sansetsu.de)
Design, development and implementation of QM-System according to ISO 9001:2008 standards. Support Quality Manager, accomplish external certification. Internal Audits and user training. Support successful re-certification.